Cancelling a trip
Wildlife travel involves park permits, lodge commitments and expert schedules booked well in advance — so refunds step down as the departure approaches:
| When you cancel | Refund of tour cost |
|---|---|
| 120 days (or more) | 90% of tour cost refunded |
| 61 to 119 days | 40% of tour cost refunded |
| 31 to 60 days | 30% of tour cost refunded |
| 15 to 30 days | 20% of tour cost refunded |
| 14 days (or less), or no show | No refund |
Tell us in writing, by email to [email protected].